Friendly,
Family-Run,
& Reliable Funeral Directors in Malvern.
Founded in 1875, we pride ourselves on our personal, dignified and professional approach, so that you can concentrate on saying goodbye.
We are the longest established independent funeral director in Malvern, Worcestershire. However, we can arrange funerals across the UK and can provide you with all the support you need during this difficult time.
From administrative procedures to the practical details of arranging burials or cremations, we can steer you in the right direction.
Our experienced team is here to support you every step of the way, offering compassionate advice and practical assistance to ease the burden during a difficult time. We take care of all the details—large and small—so you can focus on remembering and honouring your loved one.
Helping you to say goodbye
Our staff can guide you through all of the arrangements, including transport of your loved one, vehicles on the day, flowers, music choices, printed Orders of Service and donations in memory of a loved one. We liaise with the church, crematorium or any other venue of your choice, as well as the minister or celebrant to ensure your individual wishes are fulfilled. Let us help you create a fitting tribute that reflects the life, values, and memories of the person you’ve lost.
Funeral directors that care
Independent company
We provide a bespoke, tailor made funeral service for families, treating them and their loved ones with the care and dignity they deserve.
Family run
Our business spans four generations of the Spilsbury family, so we take pride in maintaining the good reputation which has been built up over many years.
Day & night service
As well as providing all of our support and advice during the day, our dedicated staff will be available to help you in your immediate need, should you lose a loved one out of our normal office hours.
Private chapels of rest
We have our own Chapel of Rest where you can spend some time with and say goodbye to your loved one.
For a family bidding farewell to a loved one, organising a funeral is daunting. At F.W. Spilsbury, we have continued the family ethos engrained over 4 generations.
Transfer
We coordinate all the necessary transfer arrangements of the deceased from the place of death, to our funeral home in Malvern, Worcestershire.
Traditional funerals
Once you’ve made your decisions, we’ll make sure that all your wishes are taken care of.
Liaising and coordination
We can deal with the church and celebrant on your behalf.
Transport
All transportation is managed by our dedicated team.
Funeral Services Frequently Asked Questions
The first point of contact would be the Doctor who has been treating the deceased. If the Doctor is able to ascertain the cause of death, permission will be given for the deceased to be transferred to our premises.
The Coroner has the responsibility to ascertain the cause of death. The majority of deaths reported to the Coroner are found to be of natural causes, only a very small number of deaths require further investigation.In order for the Coroner to ascertain the cause of death, they will need to conduct a Post Mortem examination of the deceased.
The Registrar will require a Medical Certificate from the Doctor who was last treating the deceased for illness. If the Coroner is involved, the Medical Certificate will be substituted by a certificate from the Coroner.
They will also require the deceased NHS Medical Card, however this is not compulsory, so do not delay in registering the death if it has been mislaid.
If you have the deceased’s Birth and/or Marriage Certificate, you can take them with you, these documents will not be retained.
In the UK, funerals typically take place within 1 to 2 weeks after the death. This allows time to register the death, obtain the necessary paperwork, and make arrangements. However, the timing can vary depending on factors like family preferences, religious customs, or if the coroner is involved. At F.W. Spilsbury, we’ll help you plan a respectful service at a time that’s right for you and your family.
You will receive a DWP Form, this form should be sent to your local DWP Office with any pension or benefit books in the deceased’s name, or in joint names. This form is also used to assess whether a surviving partner is eligible for benefits such as Widow’s Benefit.
You will also receive a Funeral Director’s Form. This is green, and should be given to us to allow the funeral to take place. The final form you will receive is the Death Certificate. This is a copy of the Register Entry, and is the Certificate required by Banks, Insurance Companies etc. to attend to the deceased’s affairs. These are currently £11 per copy
The DWP Social Fund offer financial assistance to families or individuals who meet a number of specified conditions. To qualify, you, and all family members who share responsibility for the funeral, must be receiving at least one of several benefits, and have insufficient savings to pay for the funeral.
The DWP Funeral Payment will provide a limited amount, which may cover a very basic funeral, or provide a contribution towards a more traditional funeral. F. W. Spilsbury Ltd is able to advise you about the qualifying criteria and the likely contribution available.
There are a number of support groups you can contact:
Cruse Bereavement Care
Cruse are there to help anyone who has lost someone they love.
Helpline: 01905 22223 or 08701 671 677
The Samaritans
With Samaritans you get the time and support you need to help you through a distressing and traumatic time.
Helpline: 01905 21121 or08457 909 090
Citizens Advice Bureau
The Citizens Advice Bureau will help and support you with any worries or concerns you may have.
Helpline: 01684 563 611
If you should require any further information or if you would like to find out more about undertakers and funeral services in Malvern then please do not hesitate to get in touch with us today.
No. In the UK, a funeral can’t go ahead without a registered death and the necessary paperwork. The registrar issues a certificate (the "green form") that’s required for burial or cremation. If the coroner is involved, they may provide this paperwork instead.
Doctors can charge for the completion of cremation forms as this does not form part of their NHS duties. These fees are normally charged directly to us, F. W. Spilsbury Ltd, and the cost is then passed onto the family. Please be aware that doctors are also entitled to charge a mileage allowance where appropriate.
The death has to be registered at the Registrar’s Office in the area where the death occurred. This is even the case when the death has occurred a distance from home.
There are however facilities available to attend your local Registrar’s Office, where you are able to do ‘Registration by Declaration’, this involves the two Registrars transferring documents between one another in order to register the death. This can however delay the date of the funeral.
Kind words…
“Georgia and her team provide a highly professional service with a sense of the personal touch.”
“ We had excellent advice and help while arranging mum’s funeral. They were prepared to go with whatever we wanted even hiring in an extra limousine. On the day, they put everyone at ease with subtle guidance and support just when it was needed, but they were also able to have a laugh and joke when appropriate. They carried out their duties with the minimum of fuss and were pretty much invisible. Their attention to detail is second to none. I feel this is the sort of service you only get from a family run business with family values and I highly recommend them to everyone.”
RICHARD C“Loosing someone close is a very painful experience, then having to think about a dignified departure on top of everything else is an added pressure.”
" FW Spilsbury, were supportive, caring and listened to our requests from the very start, taking on, a lot of the pressure thus, making our farewell and celebration of life respectful, less stressful and memorable. I am extremely grateful to them, for their patience, support and care at this emotional time."
Jerry B