Here for you with understanding, respect, and care throughout
Saying goodbye is never easy. We’re here to offer quiet support and guidance, ensuring your loved one’s final farewell is marked with dignity, compassion, and care.
Supporting You with Sensitivity & Respect
Many families in Malvern and across Worcestershire choose cremation as a thoughtful and respectful way to honour a loved one. In partnership with local crematoria, we ensure every service is handled with care and reflects what matters most to you. Whether you wish for a traditional service or a more intimate gathering, we’ll help you create something personal and meaningful.
You can select from a variety of service options to suit your family’s preferences, including:
- Full Service Cremation – A complete service with time in the chapel for family and friends to gather and pay their respects.
- Shorter Morning Service – A peaceful, early-morning option offering a more intimate setting for reflection.
- Unattended Cremation – A simple and private option without a formal service or attendance.
- Children and Young People’s Services – Thoughtfully arranged with the utmost sensitivity, care, and compassion.
Family-Run Funeral Home Supporting Malvern Families
Families in Malvern trust F.W. Spilsbury for our caring approach and genuine understanding. We take the time to listen, while learning about your loved one’s story and the details that make their farewell truly personal.
Compassionate Funeral Care
Here at F.W. Spilsbury, there is more to us than just funeral directors in Malvern, Worcester. We are a caring and compassionate family-run funeral provider, that understands the importance of a meaningful goodbye.
Independent Funeral Directors
We offer bespoke, personalised funeral services for families, treating you and your loved ones with the utmost care and dignity. By listening closely to your wishes and preferences, we ensure every detail honours the unique life and memory of your loved one.
Family Run Funeral Directors
From the first conversation, our team will take care of all the necessary arrangements — from liaising with Worcester Crematorium and doctors to helping you with music, readings, flowers, and service sheets. We’ll guide you gently through the legal paperwork and practical steps, giving you space to focus on remembering your loved one.
Funeral Advice Available Anytime
We understand that the loss of a loved one can occur at any time. That’s why, in addition to offering support and guidance during the day, our dedicated team is available 24/7 to assist you with the immediate care and transfer of your loved one. We’re here to support you whenever you need us.
We understand that every family is unique, and we are here to provide you with the support and guidance you need during this difficult time.
We are always here to answer any questions you may have, no matter how big or small. Simply get in touch with us on 01684 892777, or alternatively, visit our contact page and fill out the contact form.
Kind words…
“Georgia and her team provide a highly professional service with a sense of the personal touch.”
“ We had excellent advice and help while arranging mum’s funeral. They were prepared to go with whatever we wanted even hiring in an extra limousine. On the day, they put everyone at ease with subtle guidance and support just when it was needed, but they were also able to have a laugh and joke when appropriate. They carried out their duties with the minimum of fuss and were pretty much invisible. Their attention to detail is second to none. I feel this is the sort of service you only get from a family run business with family values and I highly recommend them to everyone.”
RICHARD C“Loosing someone close is a very painful experience, then having to think about a dignified departure on top of everything else is an added pressure.”
" FW Spilsbury, were supportive, caring and listened to our requests from the very start, taking on, a lot of the pressure thus, making our farewell and celebration of life respectful, less stressful and memorable. I am extremely grateful to them, for their patience, support and care at this emotional time."
Jerry BFuneral Services Frequently Asked Questions
The first point of contact would be the Doctor who has been treating the deceased. If the Doctor is able to ascertain the cause of death, permission will be given for the deceased to be transferred to our premises.
A Doctor is only able to issue a Medical Certificate if he knows the cause of death and has been treating the deceased for this illness in the last 14 days. When this is not the case the Doctor will need to refer the death to the Coroner.
The Coroner has the responsibility to ascertain the cause of death. The majority of deaths reported to the Coroner are found to be of natural causes, only a very small number of deaths require further investigation.In order for the Coroner to ascertain the cause of death, they will need to conduct a Post Mortem examination of the deceased.
Doctors can charge for the completion of cremation forms as this does not form part of their NHS duties. These fees are normally charged directly to us, F. W. Spilsbury Ltd, and the cost is then passed onto the family. Please be aware that doctors are also entitled to charge a mileage allowance where appropriate.
All deaths have to be registered by the people closest to the deceased as they have a legal obligation to do so. Deaths need to be registered within 5 days – if this is not possible, you need to inform the Registrar.
The death has to be registered at the Registrar’s Office in the area where the death occurred. This is even the case when the death has occurred a distance from home.
There are however facilities available to attend your local Registrar’s Office, where you are able to do ‘Registration by Declaration’, this involves the two Registrars transferring documents between one another in order to register the death. This can however delay the date of the funeral.
The Registrar will require a Medical Certificate from the Doctor who was last treating the deceased for illness. If the Coroner is involved, the Medical Certificate will be substituted by a certificate from the Coroner.
They will also require the deceased NHS Medical Card, however this is not compulsory, so do not delay in registering the death if it has been mislaid.
If you have the deceased’s Birth and/or Marriage Certificate, you can take them with you, these documents will not be retained.
You will receive a DWP Form, this form should be sent to your local DWP Office with any pension or benefit books in the deceased’s name, or in joint names. This form is also used to assess whether a surviving partner is eligible for benefits such as Widow’s Benefit.
You will also receive a Funeral Director’s Form. This is green, and should be given to us to allow the funeral to take place. The final form you will receive is the Death Certificate. This is a copy of the Register Entry, and is the Certificate required by Banks, Insurance Companies etc. to attend to the deceased’s affairs. These are currently £11 per copy
No, arranging the funeral involves F. W. Spilsbury Ltd discussing with you the type of funeral you require, and offering you advice and information where necessary. This can take place as soon as you feel ready.
Once you have registered the death, you can supply us with the green form you received from the Registrar.
Woodland burial sites are where trees or wild flowers are planted on graves instead of a headstone, eventually turning the site into woodland. F. W. Spilsbury Ltd. can provide you with further information should you require it.
F. W. Spilsbury Ltd is a member of the National Association of Funeral Directors and abides by a Code of Practice; this ensures that we treat our clients and the public fairly. We are required to have price lists available showing the cost of the services we provide.
To ensure you obtain the best value possible, we can give you a price list of our services and we will supply you with a written estimate of the funeral costs and confirmation of all arrangements before the funeral takes place. This ensures that you are completely aware of the costs of the funeral you have requested.
N.B. Prices are not listed on this site due to the ever changing costs for third parties.
The DWP Social Fund offer financial assistance to families or individuals who meet a number of specified conditions. To qualify, you, and all family members who share responsibility for the funeral, must be receiving at least one of several benefits, and have insufficient savings to pay for the funeral.
The DWP Funeral Payment will provide a limited amount, which may cover a very basic funeral, or provide a contribution towards a more traditional funeral. F. W. Spilsbury Ltd is able to advise you about the qualifying criteria and the likely contribution available.
There are a number of support groups you can contact:
Cruse Bereavement Care
Cruse are there to help anyone who has lost someone they love.
Helpline: 01905 22223 or 08701 671 677
The Samaritans
With Samaritans you get the time and support you need to help you through a distressing and traumatic time.
Helpline: 01905 21121 or08457 909 090
Citizens Advice Bureau
The Citizens Advice Bureau will help and support you with any worries or concerns you may have.
Helpline: 01684 563 611
If you should require any further information or if you would like to find out more about undertakers and funeral services in Malvern then please do not hesitate to get in touch with us today.